Privacy policy

We are committed to protecting your personal information and your right to privacy. In this privacy statement we want to provide clear and transparent information about what data we collect and how we handle personal data. We do everything we can to guarantee your privacy and therefore handle personal data with care.

If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at dpo@storytellingfirst.com .

Personal data

Personal data is only collected when you communicate it yourself on a voluntary basis, for example via the contact form on our website. When providing personal data, you will be asked to consent to the collection and processing of the personal data for management and analysis of the website, direct marketing and to keep you informed via newsletter or invitation.

Storytelling first may ask you to provide personal information when you submit a request, for example to receive information, to be invited to our events or if you submit other questions or requests. This information may include contact details (e.g. name, email, telephone…) and information relating to your request. In such cases, Storytelling first will only process your information to the extent necessary for the processing and response to your question or request. Storytelling first may also request your permission to process this information for other purposes, which it will then expressly communicate.

If you have agreed to receive a newsletter or invitation, you authorize Storytelling first to monitor your responses to our communications.

This means that we in any case:

  • Process your personal data in accordance with the purpose for which it was provided, these purposes and types of personal data are described in this privacy statement,
  • Processing of your personal data is limited to only those data that are necessary for the purposes for which they are processed,
  • Ask for your explicit consent if we need it for the processing of your personal data,
  • Have taken appropriate technical and organisational measures to ensure the security of your personal data,
  • Not to pass on personal data to other parties, unless this is necessary for the implementation of the purposes for which they were provided,
  • To be aware of your rights regarding your personal data, to point this out to you and to respect them.

Storytelling first is responsible for the processing of your personal data. If, after reading our privacy statement, or in a more general sense, you have any questions about this or wish to contact us, you can do so via the contact details below:

Storytelling first CV
Aalbeeksestraat 44
8510 Rollegem
dpo@storytellingfirst.com

Disclosure to third parties

Storytelling first may communicate your personal data to its distributors and service providers, with any processing taking place under the control of Storytelling first in the context of the purposes set out above. These third parties will at all times be bound by the same privacy obligations.

We may disclose personal data to third parties in order to provide our Services, respond to or fulfill your requests, and/or with your consent, including with:

  • Service providers such as the domain name registry or datacenter where we host our customers’ databases and websites.
  • Third parties to provide you with a service that you have requested as part of a partnership or project you asked us to develop.
  • The public, if you subscribe to a public part of the services, such as comments on our website, social media posts or other features visible to the public.
  • Third parties with whom you choose to let us share information, for example other applications or websites that integrate with the services we provide.
  • Third parties we work with to provide you with more personalised content and advertisements, and to track the effectiveness of campaigns such as Google.
  • Legally required: we may transfer personal data if we are required to do so by law (e.g. law enforcement, courts, tax authorities, etc.)
  • Protect our rights: We may disclose personal data when we believe it is necessary to respond to claims against us or, to comply with legal process (for example, subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and to protect the rights, property, or safety of us, our customers and their customers, or others.

We never pass on personal data to other parties with whom we have not concluded a processing agreement. We naturally make the necessary agreements with these parties to ensure the security of your personal data. Furthermore, we will not pass on the information you provide to third parties, unless this is legally required.

In the event of a sale, merger, reorganization, restructuring, dissolution or similar event involving Storytelling first’s activities or assets, your personal data may be among the assets transferred.

You have the right to object to the above and Storytelling first will no longer process this information at your request.

Google Analytics uses cookies to analyze how website visitors use it. These cookies are third party cookies. If you want to prevent your data from being used via Google Analytics, you can visit the web page https://tools.google.com/dlpage/gaoptout/

If you would like more information about Google Analytics, please visit this web page: https://support.google.com/analytics/answer/6004245?hl=nl

Retention period

Storytelling first does not store your personal data for longer than necessary for the purpose for which it was provided than is required by law. As a general rule, personal data is kept for a maximum of 5 years after last use.

Data security

We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, for example we have taken the following measures

  • All persons who may access your data on behalf of Storytelling first are obliged to maintain its confidentiality,
  • We have a username and password policy on all our systems,
  • We make backups of personal data in order to be able to restore them in the event of physical or technical incidents,
  • We regularly test and evaluate our measures,
  • Our employees are informed about the importance of protecting personal data

Your rights regarding your data

You always have the right to inspect and correct or delete the personal data we receive from you. At the top of this privacy policy you can find out how you can contact us.

Complaints

Mocht u een klacht hebben over de verwerking van uw persoonsgegevens dan vragen wij u hierover direct contact met ons op te nemen. U heeft altijd het recht een klacht in te dienen bij de Privacy Commissie, dit is de toezichthoudende autoriteit op het gebied van de privacy bescherming.

Changes to privacy policy

Storytelling first can always change its privacy policy. Older versions of our privacy policy will be stored in our archive. Send us an email if you would like to consult it.

Last updated 01/01/2024